Privacy Policy

Last updated: 17 September 2025

All Star Gifts (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and share your personal information when you visit or purchase from our website.

1) Who we are (Data Controller)

All Star Gifts
S43 Trading Limited
Email: privacy@allstargifts.co.uk

2) Information we collect

• Identity & Contact: name, email, phone, billing/shipping address.
• Order & Payment: items purchased, order totals, delivery info. Card details are processed securely by our payment providers; we don’t store full card numbers.
• Account: login/email if you create an account.
• Technical: IP address, device, browser, pages viewed, cookies.
• Marketing preferences (opt-in/opt-out).
• Customer support communications.

3) How we use your information (Purposes & legal bases)

• To process orders & deliver goods (Contract).
• To communicate about your order & support (Contract/Legitimate interests).
• To prevent fraud & secure our site (Legitimate interests/legal obligation).
• To improve our store and services (Legitimate interests).
• Marketing where you opt in, with the right to opt out at any time (Consent/Legitimate interests).

4) Sharing your information

We don’t sell your data. We share only what’s necessary with trusted partners, including:

• Shopify (store platform/hosting).
• Payment processors (e.g., Stripe/PayPal) for secure payments.
• Couriers & logistics for delivery.
• IT, analytics, and marketing tools (e.g., email service providers).
• Law enforcement/regulators where legally required.

Where these partners act as our processors, they are bound by contracts to protect your data.

5) International transfers

Your data may be processed outside the UK/EEA. When this happens, we use appropriate safeguards such as UK/EEA-approved Standard Contractual Clauses and/or adequacy decisions.

6) Cookies & tracking

We use cookies and similar technologies to make the site work, remember your preferences, analyze traffic, and measure marketing. You can manage cookies in your browser settings. Some features may not function without essential cookies.

7) Data retention

We keep personal data only as long as needed for the purposes above, including meeting tax, accounting, and legal obligations. For example, order records are typically retained for [e.g., 6 years] under UK tax law.

8) Your rights (UK/EU)

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion (where applicable).
• Object to or restrict processing in certain circumstances.
• Data portability for information you provided to us.
• Withdraw consent at any time (where processing is based on consent).

To exercise your rights, contact us at privacy@allstargifts.co.uk. You can also complain to the UK Information Commissioner’s Office (ICO).

9) Marketing communications

With your permission, we may send you offers or updates. You can unsubscribe via the link in our emails or by contacting us.

10) Children

Our site is not intended for children under 16, and we do not knowingly collect their data.

11) Security

We use administrative, technical, and physical safeguards to protect your data. No method of transmission over the internet is 100% secure.

12) Changes to this policy

We may update this policy from time to time. Changes take effect when posted on this page.

13) Contact us