Damage Protection

If something goes wrong with your order—such as receiving the wrong card or experiencing an unexpected delay—our support team is here to help. You can reach us quickly via email or messenger for a fast resolution.

If your order hasn’t been dispatched within 7–10 business days, please check your inbox (and spam folder) for any messages from us. Delays often happen when an image is too low quality or key details are missing from your design.

For extra peace of mind, our Damage Protection covers any damage during delivery, manufacturing faults, or natural wear and tear, with a free replacement guaranteed. Please note this does not apply to intentional misuse or mishandling.